Frequently Asked Questions (FAQ)
1. What products does Shivay Sports sell?
Shivay Sports specializes exclusively in cricket equipment including English Willow and Kashmir Willow bats, cricket balls, gloves, pads, helmets, kit bags, stumps, and other cricket accessories.
2. Do you sell original branded cricket products?
Yes, we deal in genuine and quality-checked cricket products to ensure durability, performance, and customer satisfaction.
3. How can I place an order?
You can place an order directly through our website by adding products to your cart and completing the checkout process. For bulk or custom orders, you can contact us directly.
4. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (if available in your area).
5. How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery typically takes 3–7 business days depending on your location.
6. Do you offer returns or exchanges?
Yes, returns are accepted within 7 days of delivery if the product is unused and in original packaging. Used bats and customized products are not eligible for return.
7. Is there any warranty on cricket bats?
Warranty, if applicable, is provided as per manufacturer guidelines and covers only manufacturing defects. Damage due to misuse or improper maintenance is not covered.
8. How should I maintain my cricket bat?
We recommend proper knocking-in before match use, light application of linseed oil when needed, and storing the bat in a dry place. Avoid using it with wet balls.
9. Do you supply cricket kits for schools and clubs?
Yes, we provide cricket kits and bulk orders for schools, academies, and clubs in Chhattisgarh.
10. How can I contact Shivay Sports?
You can contact us via phone, email, or through the contact form available on our website. Our team will be happy to assist you.